Privacy Policy

Who we are

SyntaxEror is a registered software engineering consultancy located in Tunisia. Our tax ID is 1915221 F/A/M/000. We create custom software solutions and allow prospective clients to contact us or book a meeting through our landing page.

Information we collect

• Contact information – name, email address, phone number, and any details you submit through our contact or booking forms.
• Log data – standard server logs (IP address, user agent, pages visited, timestamp) used for security and diagnostics.
• Cookies – strictly necessary cookies for session management and CSRF protection. We do not use third-party advertising or tracking cookies.

How we use your information

• To reply to your enquiries and schedule meetings.
• To create and manage calendar events.
• To operate, maintain, and improve our website and services.
• To comply with Tunisian legal requirements and resolve disputes.

Sharing and disclosure

We never sell or rent your personal information. We share data only:

• With Google APIs as part of the OAuth flow and calendar operations.
• With service providers who help us host or operate the site, under confidentiality agreements.
• When required by Tunisian law or a valid legal process.

Security

We use industry-standard technical and organisational measures, including TLS encryption in transit and encrypted secrets storage for OAuth tokens. No transmission over the internet is 100 percent secure, so we cannot guarantee absolute security.

Your choices and rights

• You can request access, correction, or deletion of your personal data by emailing info@syntaxeror.com.
• You may withdraw Google Calendar access at any time from your Google Account settings or by contacting us.

Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us and we will remove it.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the latest revision. Continued use of the site after a change means you accept the new terms.

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